Privacy Policy - Coastal KippfordCoastal Kippford

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Privacy Policy

Privacy Policy

This privacy policy sets out how Coastal Kippford uses and protects any information that you give us when you use this website or when contacting us by telephone or email.

Coastal Kippford is committed to ensuring that your privacy is protected. Should we ask you to provide personal information (such as your name, address, email address, etc.) when using our services (brochure request, sales/rental/general enquiry, etc.) then you can be assured that it will only be used in accordance with this privacy statement.

Coastal Kippford may change this policy from time to time by updating this page to ensure our privacy policy meets current legislation and internet best practice. Please note that this policy only addresses our activities, and other websites to which this website links may have their own privacy policies and practices, which we do not control.

The Data Collector for this website is Coastal Kippford, with its registered office at Kippford, Dalbeattie, Kirkcudbrightshire, Dumfries and Galloway DG5 4LF.

Information Collected

We collect certain personal information about you, including but not necessarily limited to:

  • Information that you provided by completing forms on the website. This includes but is not limited to the information provided at the time of registration or of posting material, participating in surveys, entering competitions or requesting further services. This includes but is not limited to your name, address, e-mail address, telephone number and other information about your interests that enable us to provide you with a more tailored website experience, by personalising the website to match your interests.
  • Information about your Internet usage, and your usage of this website, that may be obtained using a cookie file that is stored on the hard drive of your computer (please read our Cookie Policy for further information). You are able to disable these cookies by changing your browser settings, but this may slow down or prohibit access to certain parts of the website.
  • Information about your computer including where available your browser type, your operating system and your IP address.

Uses Made of Information Collected

We use the information held about you in the following ways:

  • To ensure that content is presented in the most effective manner for your computer.
  • To allow you to participate in interactive features of our service where you have chosen to do so.
  • To update you about changes to the service of the website.
  • To contact you with information about this website that we think may be of interest to you.
  • To send you e-mail correspondence, from which you can unsubscribe at any time.
  • To contact you in relation to promotions that may be of interest to you.
  • To provide you with information and services that you have requested from us.
  • To administer the process of buying or booking a holiday home.

We will share your details with our booking system SuperControl and marketing agency Hoseasons for the purposes of them delivering their service to us.  Your personal information will never be passed to anyone outside of Coastal Kippford, SuperControl or Hoseasons without us first obtaining permission, unless we are obliged and permitted by law to do so.

We will normally store your personal information on our secure systems until such time as we no longer deem them to be commercially viable. If you request that your details be removed from our systems, so long as there is no outstanding action, we will be happy to do so.

All of the information we collect, both what you tell us and what we collect through the use of cookies, is aggregated, such that the information collected from many users is grouped together in a way that does not disclose the personal information of any particular individual user. This aggregated information will only be used by Coastal Kippford. Any such statistical or demographic information will not include personal details through which you could be identified.

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  • Coastal Kippford (The new face of Kippford Holiday Park and Kipp Forest Lodges)

    Dalbeattie, Kirkcudbrightshire, DG5 4LF South West Scotland

    +44 (0)1556 620 636

    info@coastalkippford.com